Culturally Diverse Services

Metro Social Services, Inc. (MSSI) is designed to provide culturally competent community-based services. Our primary goal is to provide quality services to our clients in home and in the community.

Our staff is made up of culturally competent professionals from different ethnic and cultural backgrounds. Communities of color represented include: African, African-American, Hispanic, Asian, and Native American. We are as diverse as the clients we serve.

Our staff attends several cultural diversity workshops and wrap around trainings in a given year. We pride ourselves with the ability to hire and retain a diverse staff. It allows us to possess the expertise to work with various people from different ethnic and cultural backgrounds. We improve our relationships with both our co-workers and clients through accepting, celebrating, and understanding diverse cultures.

Serving Non-English Speaking Persons

MSSI is adequately equipped to serve non-English speaking clients. We have employees who speak Hmong, Swahili, Somalian, Spanish, English, and Vietnamese.

To ensure better access to services, MSSI has devised a mechanism for working and communicating with clients with limited English proficiency. Our procedures will ensure that necessary information is communicated to those with limited English proficiency in a language which they understand. Additionally, it provides for an effective exchange of information between staff and clients.